Plumbing for housing companies, property managers and shareholders

Who orders plumbing in a housing company?

In a Finnish housing company, who orders plumbing work varies. The housing company is usually responsible for the building's pipework and shared spaces. Responsibility for fixtures and appliances inside a flat is divided according to the articles of association and the company's division-of-responsibility table, and fixtures that a shareholder has bought or changed are usually their own responsibility.

We work for everyone: for the housing company, on behalf of the property manager (isännöitsijä) or maintenance company, and directly for shareholders. A tenant needs the landlord's permission for the work.

When you tell us in the quote request who orders and who pays, the quote and the invoice go to the right party the first time.

Typical jobs in a housing company

Small plumbing jobs are done in a single visit, and for larger jobs you get a quote in advance.

• Replacing taps, showers and toilets in flats
• Replacing stop valves and angle valves
• Replacing radiators and radiator valves
• Repairing leaking joints, traps and connection hoses
• Taps and connections in shared spaces such as the laundry room and sauna

Renovation notice and job records

When a shareholder has plumbing work done in a flat, the housing company is usually notified before the work starts. The property manager may set conditions, for example requiring a trained installer or agreeing how the water is shut off. Read more in our article on the renovation notice.

Tell us in the quote request what information the housing company needs about the job – for example a description of the work, the products used or photos before and after. It is easiest to collect when agreed before the work.

Shutting off the water

Older blocks of flats do not always have stop valves for each flat, so the water has to be shut off for the whole staircase or building. The water cut is agreed with the maintenance company, and residents are notified in advance. When several flats need similar work, it is worth grouping it on the same days so that fewer water cuts are needed.

When there is a leak

When a leak is found, the first thing is to shut off the water and notify the maintenance company. Leaks that are the housing company's responsibility are handled through the maintenance company, and you can ask us to repair a leaking fixture that is the shareholder's responsibility. See what to do in our article on a water leak at home.

Quotes, invoices and prices

Quotes and invoices can be made out to a housing company, a property management office or a business with a Finnish business ID. The prices on this site are consumer prices including 25.5% VAT; for companies and housing companies prices can also be given without VAT.

Private individuals can claim the household tax credit for work they pay for in their own home. Whether work commissioned by the housing company qualifies is worth checking on vero.fi.